Storage in Custom House by Man with Van Custom House

At Man with Van Custom House, we provide secure, flexible storage solutions for households, students, landlords and businesses across Custom House and the surrounding East London areas. Whether you need short-term storage during a move or a longer-term option while you travel or renovate, our professional team makes the whole process straightforward and stress-free.

Our Storage Service Explained

Our storage service combines careful collection, safe transport and secure storage in one seamless package. We collect your belongings from your property, carefully protect and load them, transport them to our partner storage facility, and redeliver them when you are ready.

We offer:

• Short-term storage – days or weeks between tenancies or while you complete a sale
• Medium and long-term storage – months or longer for travel, renovations or business needs
• Flexible access by arrangement – organised around your schedule
• Collection and redelivery – no need to hire a van or lift heavy items yourself

All storage is supported by goods in transit insurance during collection and delivery and secure facilities for the duration of storage.

Local Storage Expertise in Custom House

Our team works in and around Custom House every day, so we understand local streets, parking restrictions, building layouts and access issues. That local knowledge means faster collections, fewer delays and practical advice based on real experience.

We regularly serve clients living near Royal Victoria Dock, ExCeL London, Freemasons Road and the wider E16 postcode. If your flat has tight stairwells, limited parking or lift restrictions, we have almost certainly seen something similar before and know how to manage it safely.

Who Our Storage Service Is For

Homeowners

Ideal if you are in a chain, completing renovations or decluttering before putting your property on the market. We can store furniture, boxes and seasonal items while you get your home exactly how you want it.

Renters

Perfect when your tenancy dates do not line up, you are between properties or downsizing. Store only what you need, for exactly as long as you need it, without paying for an oversized unit.

Landlords

Use storage while you refresh or refurbish a property between tenants. We regularly help landlords clear a flat, hold items securely, then return everything once works are complete.

Businesses

From excess office furniture to stock and documents, our storage options suit small offices, shops and trades. We provide organised collection and labelled storage so you know exactly what you have with us.

Students

Students at local universities and colleges can store belongings over the summer or while studying abroad. We collect from halls or shared houses, store your items safely, then deliver to your new address at term start.

What We Can Store

We can store most household and office items, including:

• Sofas, beds, wardrobes, tables and other furniture
• Boxes of clothes, books, kitchenware and personal items
• TVs, computers, small appliances and other electronics
• Office desks, chairs, filing cabinets and equipment
• Sports equipment, suitcases and general household goods

Items We Cannot Store

For safety, legal and hygiene reasons, we cannot store:

• Perishable or open food and anything that may attract pests
• Flammable, explosive or hazardous materials (including gas bottles, fuel, paint thinners and solvents)
• Illegal items or anything obtained unlawfully
• Live plants, animals or any living organism
• Cash, jewellery or high-value personal documents (passports, deeds, share certificates)

If you are unsure whether something can be stored, simply ask – we will give clear, honest advice.

Our Step-by-Step Storage Process

1. Enquiry & Quote

You contact us with details of your items, addresses in Custom House (and elsewhere if relevant) and how long you expect to need storage. We ask a few practical questions and provide a clear, no-obligation quote for collection, storage and redelivery.

2. Survey – Virtual or Onsite

For larger jobs, we carry out a brief video or onsite survey. This helps us assess access, parking, the number of items and any special handling requirements. Accurate surveys avoid surprises on the day and ensure we bring the right size vehicle and team.

3. Packing & Preparation

You can pack your own boxes, or we can provide a packing service using quality materials. Furniture is wrapped in protective covers; fragile items are carefully boxed and labelled. We ensure everything is ready for safe transport and organised storage.

4. Loading & Transport

Our trained team loads your belongings systematically, using blankets, straps and trolleys where needed. We protect walls, floors and common areas as we work. Your goods are then transported directly to our secure storage facility under goods in transit insurance.

5. Unloading, Storage & Future Redelivery

On arrival at the facility, items are unloaded, placed into your allocated space and stacked safely. When you are ready to receive them, we arrange redelivery at a convenient time, unload carefully and place items back into the rooms you specify.

Transparent Pricing for Storage in Custom House

We believe in clear, straightforward pricing. Your quote will normally include:

• Collection from your address in or around Custom House
• Labour for loading and unloading
• Transport to and from the storage facility
• Weekly or monthly storage charges based on the volume of goods
• Optional packing materials and packing service

Costs depend on how much you store, how long for and the access at each address. There are no hidden extras – any potential additional charges (for example, for awkward access or out-of-hours work) are explained in advance.

Why Use Professional Storage Instead of DIY?

Many people consider hiring a van and using a self-storage unit. In practice, professional storage through us often works out better value and much less effort. With us, you avoid multiple trips, heavy lifting, parking problems and the risk of damaging belongings through poor stacking.

Our professional team handles the whole process: collection, protective wrapping, organised loading and safe stacking in storage. Your goods are covered by appropriate insurance while in our care, and you have a single, accountable point of contact throughout.

Insurance and Professional Standards

We operate to clear, reliable standards so you know your possessions are in safe hands:

• Goods in transit insurance – covers items while being transported to and from storage
• Public liability cover – protection for property and third parties while we are working at your premises
• Trained moving teams – staff are experienced in handling furniture, fragile items and tight spaces safely

We work carefully, label clearly and keep accurate job records. In the unlikely event of an issue, you deal with a local, accountable company, not a faceless call centre.

Care, Protection and Sustainability

Protecting your belongings is central to everything we do. We use furniture blankets, covers and proper lifting techniques to avoid damage at every stage. Where possible, we use reusable protective materials rather than disposable plastics, helping to reduce waste.

We also plan routes efficiently to minimise unnecessary mileage and emissions and maintain our vehicles to run as cleanly and reliably as possible. When clients no longer want certain items, we aim to donate or recycle rather than send to landfill where practical.

Real-World Storage Use Cases

Moving House

If your sale completes before your purchase, or if you are relocating abroad for a period, storage bridges the gap. We can hold everything or just the bulky items while you stay in temporary accommodation.

Office Relocation

Businesses use our storage when closing one site before the new one is ready, or when trialling a hybrid working model. We store desks, chairs, files, IT equipment and stock until the new layout is confirmed.

Urgent or Last-Minute Moves

Sometimes circumstances change quickly – a tenancy ends sooner than expected, or works overrun. We can often arrange same-day or next-day collection in Custom House, giving you an immediate, secure solution without panic or rushed decisions.

Frequently Asked Questions

How much does storage in Custom House cost?

Costs depend mainly on how much space you need and for how long. We charge a collection and delivery fee based on the size of the job and distance, plus a weekly or monthly storage rate linked to the volume of your goods. Smaller, student-sized loads are naturally cheaper than full-house contents. Once we know what you have and your timescales, we provide a clear written quote with no hidden extras. You only pay for the space and time you genuinely need.

Can you offer same-day or urgent storage?

In many cases, yes. Because we work locally around Custom House, we can often respond quickly to urgent requests, such as last-minute tenancy changes or emergency repairs at home. Same-day collection depends on our schedule and available vehicle size, but we will always be honest about what is possible. Even when we cannot attend immediately, we usually find a near-term slot to relieve pressure and give you a firm plan. Calling as early as you can in the day helps us fit you in.

Are my belongings insured while in storage?

Your items are covered by goods in transit insurance while we collect and deliver them, and they are stored in secure, monitored facilities. Our cover is designed to protect typical household and office contents. We will explain the key terms, any limits and what is and is not included, so you can decide if you need any additional cover through your own insurer. We always treat insurance as a back-up only – our first priority is preventing damage through careful handling, packing and stacking.

What is included in your storage service?

Our standard service includes collection from your address, loading by our team, transport to the storage facility, safe stacking in your allocated space and redelivery at the end of your storage period. We can also supply boxes and materials, and offer a packing service if you prefer not to pack yourself. Quotes clearly show each element so you can see exactly what you are paying for. If you need something more specialised, such as out-of-hours access or multiple deliveries, we can usually arrange it.

How is this different from a simple man-and-van job?

A casual man-and-van service typically moves items from A to B on the day, with limited support beyond basic loading and unloading, and often without appropriate insurance. Our service is a structured, professional storage solution: we survey where needed, plan the job, provide trained staff, handle packing if requested and place your goods into secure storage with clear records. You have one company responsible for every stage rather than juggling separate van hire and storage contracts yourself.

How far in advance should I book storage?

For the best choice of dates and times, we recommend booking one to two weeks in advance, especially in busy periods such as the end of the month or during summer. However, we understand that plans often change at short notice, so we keep some flexibility for late bookings. Even if your dates are uncertain, it is worth getting in touch early so we can pencil you in and adjust as things firm up. The more notice you give, the easier it is to match your ideal schedule.